1. Access and Registration

How to access Jems

The Jems system can be accessed on the following link: jems.interreg-npa.eu

To make sure you are registering on the correct platform, please check the programme logo and bird shape.

Registration

To use Jems, all users must first register by clicking on “Create a new account” link on the welcome screen.

As the user, you will then be asked to provide a set of credentials and accept the Terms of use.
Following your registration, a confirmation e-mail is automatically sent to your e-mail address.
Only after clicking on the confirmation link, will you be able to log into Jems, and create an application form.

Once logged in, it is possible to edit user profile details or change a password by clicking on the email address appearing in the top right corner of the screen.

It is always recommended to tick on "Send notifications via email” in order to be promptly informed of relevant steps in Jems.

	Click on the user icon in the top-right corner of the screen to access the user profile. Tick the box to receive notification in your inbox.

If you do not receive an activation e-mail within a couple of minutes, please contact the Helpdesk, who can activate your account manually.

Password management

In case of forgotten password it is possible to request a reset link.

A password reset will also be necessary after a long period of inactivity (two years), or if an administrator has reset a user’s password.